Feedback

We always welcome positive feedback or if you have a complaint, you can let us know by clicking on the button below.

If you need an interpreter or an advocate to assist you in completing this form please ring PQSA
on (08) 8355 3500

Complaint Brochure for Client:

English

Alternate language Complaint Brochure for Client:

You also have the right to make complaints about PQSA to various external agencies, including:

NDIS Quality and Safeguards Commission 1800 035 544 www.ndiscommission.gov.au

SA Abuse Prevention Phone Line 1800 372 310 www.sahealth.sa.gov.au/adultsafeguardingunit

National Disability Abuse and Neglect Hotline 1800 880 052 (call SAPOL on 000 in an emergency)

HCSCC - Health and Community Services Complaints Commissioner (08) 8226 8800 (general enquiries) or Country 1800 232 007

Disability Advocacy & Complaints Services of SA (DACSSA) (08) 8297 3500 or Country 1800 088 325

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We always welcome feedback, compliments and complaints.

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Clients of PQSA who receive funding and supports under the National Disability Insurance Scheme (NDIS) in particular, or who need access to effective disability advocacy that promotes their human rights, can also seek this support through the Department of Social Services National Disability Advocacy Program: https://www.dss.gov.au/our-responsibilities/disability-and-carers/program-services/for-people-with-disability/national-disability-advocacy-program-ndap

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