About PQSA

Purpose

PQSA leads positive impact for people with spinal cord injury (SCI) and the broader disability community through quality supports and services.

We have been supporting South Australians for over 50 years and have achieved the highest level of service quality and excellence.

A not-for-profit community organisation, PQSA is run by a team of passionate and dedicated staff and volunteers who work together to enable everyone to fully participate in the community and live their potential.

People with disabilities have the right to live the life they choose but the reality is, they face barriers every day. We represent our community to influence effective change and deliver quality services to uphold those rights and remove those barriers.

PQSA’s presence in the community is strong:

  • A foundation member of the Australian Spinal Injury Alliance
  • Represented on many Government and NGO Committees with respect to disability, service quality, accommodation and workforce development
  • Current accreditation with the Australian Service Excellence Standards

Through HomeCare+, we also provide individualised and quality services that are accessible to the broader community. All proceeds from this service assist us to fund our suite of support services that are offered across the state.

PQSA Constitution

The Paraplegic and Quadriplegic Association of SA (PQSA) Constitution is available to read.

Download the PQSA Constitution (PDF)

Our Values

We strive to ​conduct ourselves, in everything we do, according to our set of five key ​values.

  • Excellence - ​We always achieve the highest quality and consistently go above and beyond
  • Innovation - ​We are brave and creative. It’s OK to challenge the status quo. We lead by standing out
  • Responsiveness - ​We get positive outcomes by anticipating, acknowledging, informing and acting
  • Equality - ​We treat everyone fairly and with dignity and respect
  • Ethical Behaviour - ​We are honest, fair, diligent and trustworthy. We live our values.

Strategic Plan 2018 – 2021

The 2018-2021 PQSA Strategic Plan reflects the NDIS work-in-progress approach. As the peak community body leading positive impact for people with Spinal Cord Injury (SCI) and the broader disability community, our end goal is to ensure we have contact with every South Australian living with SCI.

This goal is consistent with our vision. Our quality offering in service provision and information sharing will be optimised to create positive outcomes for our clients and members.

We lead disability support by empowering our clients, partnering with our members and valuing our people.

History

PQSA, first known as The Paraplegic Association, was established on 3 June 1963. Initially run by volunteers, our primary role was advocacy for those requiring a wheelchair for mobility. As demand grew for our services, the Association expanded across the South East, establishing a division in Mount Gambier.

Throughout the 1970s, the Association introduced sport and social activities, the introduction of the Independent Living Program, two training houses, and the appointment of Liaison Support at the Hampstead Spinal Unit.

Near the end of the 1980s, the organisation introduced HomeCare+ to our range of services and established an outreach service. Through the following decade, HomeCare+ continued to develop with the changing needs in the community and maintains a pivotal role in our service delivery.

In 2014, the Association rebranded and became known as PQSA. Today, we are the peak community body supporting people living with Spinal Cord Injury (SCI) to live their potential and with our regional expansion, PQSA is truly a South Australian community organisation.

Quality Assurance

PQSA/HomeCare+ is committed to continuous improvement and quality management.

We have a Quality Management Committee, providing leadership of the continuous quality improvement activities at PQSA. The Committee also seeks to maintain a culture of business and service excellence that encourages innovation and works to achieve enhanced outcomes for clients, residents, employees and other stakeholders.

PQSA and HomeCare+ are registered providers of the National Disability Insurance Scheme (NDIS). As such, we are fully compliant with the NDIS Quality and Safeguarding Commission rules and standards.

We are proud to maintain accreditation with the Australian Service Excellence Standards, an internationally accredited quality improvement program funded by the Department of Human Services (DHS).

The certificate recognises non-government organisations achieving sustainable excellence.

Every Donation Counts

Since 1963, PQSA has been providing a suite of essential services to the South Australian community to support our clients and members to live their potential. This has only been possible due to the extraordinary support and generosity of the South Australian community.

Every dollar raised through fundraising activities, donations and bequests have contributed to the range of services PQSA offers.

We are committed to being transparent and open with respect to the use of the funds we raise. PQSA complies with relevant legislation and reporting as it pertains to the collection and use of charitable funds.

Feedback

We always welcome feedback or if you have a complaint, you can let us know via the form below.

Click here to get in touch.